Privacy Policy
Last updated: 19 October 2026
This policy explains how Bleu Provence collects and uses personal data when you visit bleuprovence.it or contact us, in line with the EU General Data Protection Regulation (Regulation (EU) 2016/679, “GDPR”) and Italian data protection law.
1. Who is responsible for your data
The data controller is Bleu Provence S.r.l., Via Cristoforo Colombo 223, 00147 Rome, Italy, VAT number (P.IVA) 12226391006. For any privacy question or request, write to info@bleuprovence.it or call +39 06 90 83 050.
2. What data we collect
- Contact form: your name, email address, phone number (optional), your message, and how you heard about us (optional). We also record the page you arrived on and the link or campaign that brought you to the website (for example a Google search, an advert or a magazine QR code).
- Emails and phone calls: the information you choose to share with us.
- Browsing data: technical data such as IP address, browser, device and pages visited, collected through cookies and similar technologies. Statistics and advertising cookies are only used if you accept them in the cookie banner.
3. Why we use it and on what legal basis
| Purpose | Legal basis (GDPR art. 6) |
|---|---|
| Answering your request and sending quotes or product information you asked for | Steps taken at your request before a contract (art. 6.1.b) |
| Managing orders, deliveries and after-sales service | Performance of a contract (art. 6.1.b) |
| Understanding which channels bring us enquiries (the “how did you hear about us” answer and the arrival page) | Our legitimate interest in improving our marketing (art. 6.1.f) |
| Protecting the website and forms from spam and abuse (reCAPTCHA, Akismet) | Our legitimate interest in security (art. 6.1.f) |
| Website statistics and advertising (Google Analytics, Google Ads, Meta Pixel) | Your consent, given in the cookie banner (art. 6.1.a) |
| Meeting legal and tax obligations | Legal obligation (art. 6.1.c) |
Fields marked with * in the contact form are needed to answer you. Without them we cannot reply to your request. We do not use automated decision-making or profiling with legal effects on you.
4. Who receives your data
Your data is handled by Bleu Provence staff and by service providers acting on our behalf, bound by data processing agreements:
- OVH SAS (France): website hosting and email mailboxes
- Brevo (Sendinblue SAS, France): sending of website emails
- Google Ireland Ltd: Analytics, Ads, Tag Manager, reCAPTCHA, YouTube
- Meta Platforms Ireland Ltd: Meta Pixel, Instagram feed
- Automattic Inc.: Akismet anti-spam
- CookieScript (Objectis UAB, Lithuania): cookie banner and consent records
We may also share data with carriers, installers or partners when needed to fulfil an order, and with authorities when the law requires it. We never sell your data.
5. Transfers outside the European Union
Some providers (Google, Meta, Automattic) may process data in the United States. These transfers rely on the EU–US Data Privacy Framework or on the European Commission’s Standard Contractual Clauses.
6. How long we keep your data
- Contact requests: 12 months after our last exchange, unless they lead to an order.
- Customer and invoicing data: 10 years, as required by Italian tax law.
- Cookies: as shown in the cookie banner.
7. Your rights
You can ask at any time to access, correct or delete your data, to restrict or object to its use, and to receive it in a portable format (GDPR art. 15–22). Where we rely on your consent, you can withdraw it at any time, for example by reopening the cookie banner. Write to info@bleuprovence.it; we reply within one month.
If you believe your data is not handled correctly, you can file a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali, www.garanteprivacy.it) or the authority in your country.
8. Cookies
Our cookie banner (provided by CookieScript) lists every cookie we use, its purpose, provider and duration, under “Cookie declaration”. You can accept, refuse or change your choices at any time by reopening the banner. Statistics and advertising cookies are only set after you accept them.
9. Changes to this policy
We may update this policy when our services or the law change. The date at the top shows the latest version.